Shanghai Disney Resort Reveals MagicALL Accessibility Report In Celebration of National Day of Helping t
With a long-standing commitment to ensuring that all guests, no matter their disability, are able to enjoy the facilities at Shanghai Disney Resort, the resort today released a new MagicALL Accessibility Report to inspire improved accessibility for all acMay 14,2019

Shanghai, May 13, 2019 – In celebration of Shanghai’s Week of Helping the Disabled, and in the lead up to the National Day of Helping the Disabled on May 19, Shanghai Disney Resort today launched a week-long campaign to raise awareness of the need to support people with disabilities. To commemorate this special occasion, the inaugural Shanghai Disney Resort MagicALL Accessibility Report was officially released at a ceremony attended by leadership from Shanghai Disney Resort and the Shanghai Disabled Persons' Federation.

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“At Disney, we make every effort to provide a magical experience to each and every guest, including those with disabilities. Because of this, we design, develop and operate our parks to ensure our full range of attractions and services are accessible to everyone,” said Joe Schott, President and General Manager of Shanghai Disney Resort. “We are proud to share our accessibility practices and experience with others through this new comprehensive report and look forward to further supporting the development of future accessibility projects and facilities throughout Shanghai and the rest of China.”
 
The new Shanghai Disney Resort MagicALL Accessibility Report introduces the mission behind the Shanghai Disney Resort MagicALL program and highlights the resort’s accessible facilities and other services designed for people with disabilities - from the tactile paving, braille guidebooks and tactile maps for blind guests, and the complimentary sign language interpretation at the park’s entertainment shows for deaf guests, to accessibility for wheelchair users at all attractions at Shanghai Disneyland - including the thrilling TRON Lightcycle Power Run and the family-friendly Woody’s Round-up. The report is expected to inspire others in the local market to draw on Disney’s best industry practices in order to further improve the experience of people with disabilities across China.
 
As a highlight of Shanghai’s Week of Helping the Disabled, the Shanghai Disabled Persons' Federation and the Shanghai Municipal Education Commission took today’s occasion to jointly launch an all-new Work Experience Program, with its first stop being Shanghai Disney Resort. The program aims to encourage a more inclusive environment at workplaces and inspire people with disabilities to relentlessly pursue their dreams and become the heroes of their own stories.


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Ten students with disabilities spent the day at Shanghai Disney Resort, shadowing Cast Members from eight different positions, including Custodial, Merchandise, Food and Beverage, Human Resources, and Public Affairs to gain firsthand experience working at the resort. By joining disabled Cast Members in delivering world-class guest service, the students also experienced a range of the resort’s accessible facilities. The MagicALL program plays an important role in Shanghai Disney Resort’s talent recruitment, and Cast Members with disabilities work in a variety of roles across the resort.
 
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